EXCHANGE POLICY (7 DAYS)
At Spacetime, our goal is for every collector to be fully satisfied — not only with the watch, but with the experience of acquiring it.
To ensure this, Spacetime offers a 7-day exchange policy for all purchases, alongside our warranty coverage.
If, after receiving your watch, you are not completely satisfied or notice any issue, please contact a Spacetime representative to request an exchange in accordance with the following terms.
I – exchange Conditions
- Applicable only to the original buyer and registered phone number; non-transferable.
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Exchange requests must be made within 7 days from the date of receipt.
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The returned item must remain in the same condition as when delivered, including all accessories, tags, and packaging.
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Spacetime will evaluate and process exchange requests within 3–5 business days after receiving the watch.
II – exchange Details
- No refunds are provided under any circumstances.
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Exchanges can be made for another timepiece of equal or greater value (price difference to be paid by the buyer).
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If the new item’s value is lower, the difference will be credited toward future purchases.
III – Exclusions
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Exchange period has expired.
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Purchaser information does not match the original order.
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Damage caused by mishandling, external impact, or unauthorized repair.
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Deterioration from natural causes (rust, corrosion, insects, humidity, etc.).
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Any signs of tampering or modification after delivery.
Note: The customer is responsible for secure return shipping.
Spacetime is not liable for any loss or damage during transit.